Terms and Conditions

Effective Date: 16 February 2025

1. Introduction

Welcome to Newquay Launderama. By using our website and services, you agree to these terms and conditions. If you do not agree, please do not use our services.

2. Services Provided

We offer a range of laundry services, including:

  • Self-service washing machines
  • Professional dry cleaning
  • Ironing and pressing
  • Commercial laundry solutions
  • Duvet and bedding cleaning
  • Collection and delivery services

3. Pricing and Payments

  • Prices are clearly listed in-store and online.
  • Payments must be made at the time of service unless agreed otherwise.
  • We reserve the right to change prices without prior notice.

4. Liability & Claims

  • All garments are cleaned according to care labels.
  • We are not responsible for damage due to pre-existing issues (e.g., shrinkage, fading, loose buttons).
  • Claims for lost or damaged items must be made within 24 hours of collection.

5. Collection & Delivery

  • Delivery times are estimates and may vary.
  • Accurate contact details must be provided for collections.
  • We are not responsible for items once delivered to the agreed address.

6. Cancellations & Refunds

  • Once cleaning has begun, orders cannot be canceled.
  • Refunds are only issued if we are unable to provide the service.

7. Privacy & Data Protection

We collect personal information only for service processing and improvements. For details, see our Privacy Policy.

8. Governing Law

These Terms and Conditions are governed by UK law. Any disputes will be handled in local courts.

9. Contact Information

Newquay Launderama
The Workshop, Berry Road, Newquay, Cornwall, TR7 1AP

Phone: +44 (0)1637 877 570
Mobile: +44 (0)7976 363 479
Email: dave@newquaylaunderama.com